The highly anticipated iPhone OS 3.0 is finally here. The 3.0 OS update will cost nothing for current iPhone owners and $10 for iPod Touch owners. With the release comes some problems that have been fixed and some extra features that people have been asking for, such as copy and paste. The goods
You can now download the iPhone OS 3.0 update from the iTunes store. It became available at 10:10 A.M. and comes with a universal landscape mode and multimedia messaging. There is no support for MMS or text messaging right now. It will be available near the end of summer and currently, there is no explanation as to why Apple has not supported MMS yet.
Using bluetooth or the USB cord, apps can recognize and connect with other devices. The update also comes with a wider range of support for bluetooth. A couple more things is that the iPhone 3.0 OS now let’s you compose messages or text in the landscape mode and a global search feature.
Inside my brain
Keeping customers happy is a number one goal that many companies should aim for and Apple is doing that with the iPhone’s 3.0 OS. Apple doesn’t look afraid of the competition out there and isn’t falling for the hype of other cell phones coming on to the market, such as the Palm Pre.
By providing good customer service, that’s mostly what someone could ask for, right? It’s good that they have things like features and functionalities for a better user experience in mind. It’s just that Apple needs to allow for different carriers to have their iPhones! Let them play with the prices and let them get people to compete over which carrier is better. Competition for the iPhone between carriers could probably bring in more sales.
Scattered reports of iPhone OS 3.0 update problems
While the majority of commenters on CNET and around the Web are reporting success in downloading iPhone OS 3.0 Wednesday, there were scattered reports of problems.
My colleague Stephen Shankland, a CNET News reporter, tried several times to download the OS update around 12 p.m. Pacific to his iPhone and received the same error message, pictured above, each time.
A handful of CNET commenters reported problems accessing iTunes. "I see that the upgrade is now available, but four times the message I get after a couple of minutes is that the download has 'timed out,'" said one reader, and another reported, "Same issue here, cannot connect to the iTunes store to activate so the phone won't work."
A quick perusal of Twitter showed a smattering of people with the same issue.
This, of course, is a repeat of what happened last year, when Apple's iTunes servers couldn't withstand the barrage of traffic when customers tried to update to iPhone 2.0 software at the same time new iPhone 3G buyers were attempting to activate their phones.
Anyone else having problems with the update today?
Update 12:45 p.m. PDT: Reader Michael Samstag wrote in to say his iPhone was rendered unusable when he tried to install the update. "It has the 'connect to iTunes' message and will only allow emergency calls," he says. "I signed up for the 'Apple callback' for tech support and they called back and put me on hold for 20-minutes. Then the call got disconnected and now the earliest callback time is between 6:15 p.m. EDT and 6:30 p.m. EDT. So, I'm looking at having no cell for a minimum of three hours, probably longer."
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